Terms of Service
Effective date: 2026-09-13
Provider: Younhee Han, California, USA ("we", "us")
Contact: support@reflowplanner.com
1. Agreement
These terms govern your use of "Reflow", the mobile app and the web app at reflowplanner.com (the "app"). By installing the app and creating an account you agree to them. How we handle your data is described separately in the Privacy Policy.
2. The service
- Reflow is a personal planning tool: it helps you organise a day's tasks, estimate how long they take from your own history, and re-plan what is left when the day slips.
- The app is free. There are no paid features, subscriptions or in-app purchases.
- The app is personal. There is no sharing or collaborative editing with other users.
- Duration suggestions and re-planning results are informational, computed from your own records by fixed rules. They guarantee nothing; decisions and actions remain yours.
3. Your account
- You can sign up with an email address and password, or with an Apple or Google account.
- Keep your sign-in details secure; you are responsible for activity under your account.
- You must be at least 13 years old (14 in the Republic of Korea).
- You can delete your account at any time in the app (Profile → Account → Delete account). Deletion removes all your data immediately and cannot be undone.
4. Your content
- Everything you enter — areas, projects, tasks, notes and the rest ("content") — remains yours.
- We process your content only as needed to provide the app: storing it, syncing it between your devices, and showing it back to you. We do not read, analyse, sell or advertise with it.
- Backing up your content is your responsibility; our liability for loss is limited as set out in section 7.
5. Acceptable use
You must not:
- use another person's account or personal data without permission;
- access or load our servers or database by abnormal means;
- reverse-engineer, copy or redistribute the app, or use the Reflow name or logo without permission;
- store or transmit content that is unlawful.
We may restrict or suspend an account that breaches these terms, normally with notice in advance and, in urgent cases, with notice afterwards.
6. Intellectual property
The app's software, design, the Reflow name and logo belong to us. Open-source software included in the app is licensed under its own terms; the list is in the app under Profile → About & privacy → Open-source licenses.
7. Disclaimer and limitation of liability
- The app is provided "as is". We do not warrant that it will be uninterrupted or error-free.
- To the extent permitted by law, we are not liable for loss or damage arising from your use of the app, except where caused by our intent or gross negligence. Nothing in these terms limits rights that consumer-protection law gives you and that cannot be waived.
- Because the app is free, where we are liable our liability is limited to the minimum the applicable law allows.
8. Changes to and discontinuation of the service
- We may add, change or remove features. Significant changes are announced in the app in advance.
- We may discontinue the app. We will give at least 30 days' notice in the app and by email so you can review and delete your data before then.
9. Changes to these terms
We may update these terms. Changes are announced in the app and at the published URL at least 7 days before they take effect (30 days if the change is to your disadvantage). Continuing to use the app after that date means you accept the change.
10. Governing law
We are based in California, USA. These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Disputes are first addressed by contacting support@reflowplanner.com; failing resolution, the state or federal courts located in Los Angeles County, California have jurisdiction. If mandatory consumer-protection law in your country of residence (including the Republic of Korea) is more favourable to you, it prevails, and you may use the forum and remedies it provides.
11. Additional terms for the Apple App Store
If you obtained the app from the Apple App Store:
- These terms are between you and us, not Apple. Apple is not responsible for the app or its content.
- Your licence is limited to use on Apple devices you own or control, as permitted by the App Store Terms of Service.
- We, not Apple, are responsible for maintenance and support.
- If the app fails to conform to any warranty, you may notify Apple for a refund of the purchase price (none, as the app is free); any other warranty obligation is ours.
- We are responsible for addressing product claims (product liability, legal or regulatory non-compliance, consumer-protection claims).
- We are responsible for investigating, defending and settling any third-party claim that the app infringes intellectual property rights.
- You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you once you accept them.
12. Contact
Questions about these terms: support@reflowplanner.com